Assistant Telecalling Manager

10,000 - 30,000 /month*

Be You Salon

Chromepet, Chennai

₹5,000 incentives included

2 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Languages: Tamil, Telugu

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Bike, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Be You Salon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹10000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Assistant Telecalling Manager job

What skills and experience do you need for this Assistant Telecalling Manager job?
Ans : To apply for this Assistant Telecalling Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 2-6 years of experience.
What salary is offered for this Assistant Telecalling Manager job?
Ans : The salary for this Assistant Telecalling Manager job ranges between ₹10,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chromepet, Chennai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Telecalling Manager job is open for both male and female candidates.
What does the role of Assistant Telecalling Manager involve?
Ans : As a Assistant Telecalling Manager, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Assistant Telecalling Manager job is located in Chromepet, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 2-6 years of experience is ideal for this Assistant Telecalling Manager job.
Why should you apply for this Assistant Telecalling Manager job?
Ans : This Assistant Telecalling Manager job offers a salary between ₹10,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.