Assistant Telecalling Manager

12,000 - 20,000 /month*

Balajiglobal Marketing India Private Limited

Pune Cantonment, Pune

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

21 Openings

Incentives included

Full Time

Contract

Job Highlights

Industry Type: Banking

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Balajiglobal Marketing India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Assistant Telecalling Manager job

What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., BALAJIGLOBAL MARKETING INDIA PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Telecalling Manager role?
Ans: There is an immediate opening of 21 Assistant Telecalling Manager at BALAJIGLOBAL MARKETING INDIA PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job has Day Shift.