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Assistant Operations Manager

salary 15,000 - 25,000 /month*
company-logo
job companyShivomay Tech Private Limited
job location Durga Nagar, Vidisha
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
25 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Operations Manager to join our team at Shivomay Tech Enterprises. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Assistant Operations Manager job

  1. Can freshers or experienced candidates apply for this Assistant Operations Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Assistant Operations Manager role.
  2. What salary is offered for this Assistant Operations Manager job?
    Ans : The salary for this Assistant Operations Manager job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Assistant Operations Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Durga Nagar, Vidisha.
  5. How many vacancies are there for this Assistant Operations Manager job?
    Ans : There are 25 vacancies for this Assistant Operations Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Assistant Operations Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Assistant Operations Manager position is Durga Nagar, Vidisha.
  8. What makes this Assistant Operations Manager job a good opportunity?
    Ans : This Assistant Operations Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Pooja
Posted 10+ days ago
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