Assistant Operations Manager

🔷 Job Title: Assistant Operations Manager – Loan Recovery

📍 Location: Fairdebt Solutions Pvt. Ltd, Startup Huts Unit-9, 2744, Startup huts Unit 9 15th Cross, 27th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102.
🏢 Company: Fairdebt Solutions Pvt Ltd
💼 Department: Loan Recovery / Collections
⏰ Job Type: Full-time
💰 Salary: Based on experience & performance

🧾 Job Description:

Fairdebt Solutions Pvt Ltd is hiring an Assistant Operations Manager for our Loan Recovery Department. The candidate will assist in managing daily recovery operations, team performance, reporting, and compliance to ensure business targets are achieved efficiently.

✅ Key Responsibilities:

• Manage and support daily loan recovery operations

• Assist Operations Manager in achieving monthly recovery targets

• Handle team performance, productivity, and discipline

• Monitor call quality, compliance, and SOP adherence

• Prepare daily/weekly/monthly MIS and performance reports

• Support training, coaching, and mentoring of recovery executives

• Handle escalations and coordinate with internal departments

• Ensure ethical and legal recovery practices are followed

🎯 Requirements:

• Graduation in any discipline (Any Degree preferred)

• 3–6 years of experience in loan recovery / collections / operations

• Team handling and target-driven experience is mandatory

• Good communication skills (English, Hindi, Kannada preferred)

• Strong knowledge of recovery processes and reporting

• Proficient in MS Excel & basic reporting tools

🌟 Preferred Skills:

• Leadership & people management

• Problem-solving ability

• Data analysis & reporting

• Ability to work under pressure and meet deadlines

💼 Benefits:

• Attractive salary + performance incentives

• Career growth opportunities

• Professional work environment

• PF / ESI as per company policy

📞 How to Apply:

Interested candidates can apply directly on JOB Hai or contact HR for further details.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.