Assistant Manager

Here's a comprehensive job description for an Assistant Manager:

Job Title: Assistant Manager

Reports to: Manager/Department Head

Job Summary

We're seeking a motivated and experienced Assistant Manager to join our team! You'll support the management team, overseeing daily operations, and driving business growth 📈

Key Responsibilities

1. Operational Support: Support the management team, overseeing daily operations, and ensuring smooth functioning of the department 📊

2. Team Management: Supervise and lead a team, providing guidance, training, and feedback to team members 👥

3. Business Development: Identify opportunities for business growth, developing and implementing strategies to drive revenue 📈

4. Customer Service: Ensure exceptional customer service, resolving issues and addressing concerns in a timely manner 🤝

5. Reporting: Prepare and submit reports on departmental performance, including metrics and analysis 📊

Requirements

1. Education: Bachelor's degree in Business Administration, Management, or a related field 📚

2. Experience: 2-5 years of experience in a supervisory or management role, preferably in a similar industry 💼

3. Leadership Skills: Strong leadership and management skills, with ability to motivate and inspire team members 👥

4. Communication Skills: Excellent communication and interpersonal skills, with ability to interact with customers, team members, and stakeholders 📞

5. Problem-Solving Skills: Strong problem-solving and analytical skills, with ability to resolve complex issues 🔍

Skills

1. Leadership: Strong leadership and management skills, with ability to motivate and inspire team members 👥

2. Communication skills: Excellent communication and interpersonal skills, with ability to interact with customers, team members, and stakeholders 📞

3. Problem-solving skills: Strong problem-solving and analytical skills, with ability to resolve complex issues 🔍

4. Time management: Ability to manage time effectively, prioritizing tasks and meeting deadlines 🕒

5. Adaptability: Ability to adapt to changing priorities and tasks, with a flexible and positive attitude 🔄

What We Offer

1. Competitive salary: A competitive salary and benefits package 💸

2. Opportunities for growth: Opportunities for professional growth and development 🚀

3. Supportive work environment: A supportive and collaborative work environment 🤝

4. Recognition and rewards: Recognition and rewards for outstanding performance 🎉

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.