A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
30,000 - 60,000 /month*
Usi Global Recruitment Llp
Ashram Road, Ahmedabad
₹25,000 incentives included
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
Core Responsibilities
Operations Management: Oversee day-to-day business functions, open and close the facility, and ensure compliance with safety and company policies.
Staff Supervision & Training: Hire, onboard, train, schedule shifts, evaluate performance, and motivate team members.
Customer Service: Handle escalated customer complaints, resolve on-shift issues, and maintain high satisfaction standards.
Inventory & Financials: Monitor stock levels, manage inventory control, track budgets/expenses, and assist with financial reporting.
Leadership Liaison: Bridge communication between frontline staff and upper management, stepping in for the General Manager when needed.
Required Qualifications & Skills
Education: High school diploma or equivalent (minimum); a Bachelor's degree in Business Administration, Management, or a related field is often preferred.
Experience: 1 to 3+ years of supervisory, retail, or operational experience.
Key Skills:
Strong leadership and team-building abilities
Clear verbal and written communication
Problem-solving and conflict resolution
Time management and multitasking
Computer literacy (MS Office, POS systems, or basic CRM/HRIS tools
