Customer Support Assistant Manager

22,000 - 25,000 /month

Sskca Business Solutions Private Limited

Girmajipet, Warangal

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Assistant Manager to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹22,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Assistant Manager job

Who is eligible to apply for this Customer Support Assistant Manager job at Sskca Business Solutions Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Assistant Manager job offered by Sskca Business Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹25,000 per month in this Customer Support Assistant Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Girmajipet, Warangal.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Girmajipet, Warangal.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹22,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.