We are looking for a Assistant Manager to join our team at Sriram Laptops And Mobiles Service Center. The role offers ₹10,000 - ₹17,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Assistant Manager job
Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Assistant Manager role.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹10,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many openings are available for this position?
Ans : There are 80 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What does the role of Assistant Manager involve?
Ans : As a Assistant Manager, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Assistant Manager job is located in Ameerpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-3 years of experience is ideal for this Assistant Manager job.
Why should you apply for this Assistant Manager job?
Ans : This Assistant Manager job offers a salary between ₹10,000-₹17,000 per month. This is a Full Time opportunity and has 80 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge, Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 17000
Contact Person
Rohit
Interview Address
Metro Pillar No A1063 Ameerpet Hyderabad, Ameerpet, Hyderabad