Assistant Manager

15,000 - 20,000 /month

Soma Block Prints Private Limited

Surajpole, Udaipur

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Manager to join our team at Soma Block Prints Private Limited. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate/ Post Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Assistant Manager job

What skills and experience do you need for this Assistant Manager job?
Ans : To apply for this Assistant Manager job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Surajpole, Udaipur.
How many vacancies are there for this Assistant Manager job?
Ans : There is 1 vacancy for this Assistant Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Assistant Manager role. Only female candidates are eligible.
What does the role of Assistant Manager involve?
Ans : As a Assistant Manager, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Surajpole, Udaipur.
Who is the right fit for this Assistant Manager job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Assistant Manager job.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.