Assistant Manager

17,500 - 24,500 /month

Smar K Phwa Production

Varanasi cantonment, Varanasi

0 - 3 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Smar K Phwa Production. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to official work. The role offers ₹17,500 - ₹24,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Assistant Manager role.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹17,500-₹24,500 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Varanasi cantonment, Varanasi.
How many vacancies are there for this Assistant Manager job?
Ans : There are 3 vacancies for this Assistant Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Assistant Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Varanasi cantonment, Varanasi.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹17,500-₹24,500 per month. This is a Full Time job and has 3 openings.