Customer Support Assistant Manager

10,000 - 20,000 /month

Sm Associates

Work from home

Freshers in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Logistics

All Education levels

Females Only

6 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a Assistant Manager to join our team at Sm Associates. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Assistant Manager job

Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
Ans : Candidates who have All Education levels can apply for this Customer Support Assistant Manager role.
What salary is offered for this Customer Support Assistant Manager job?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Rotational shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Customer Support Assistant Manager role. No prior experience is required.
What does the role of Customer Support Assistant Manager involve?
Ans : As a Customer Support Assistant Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Pocket H, Palam Vihar, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Assistant Manager job.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.