A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /month
Sm Associates
Work from home
0 - 2 years Experience in Customer Support / TeleCaller
Work From Home
Full Time/Part Time
We are looking for a Assistant Manager to join our team at S B Logistic to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 20,000 and opportunities for growth. Key Responsibilities: • Handle customer calls professionally and efficiently. • Address customer queries, resolve concerns and manage complaints. • Keep records of customer interactions and follow up when required. • Provide customers with accurate information to help resolve their issues. • Meet performance targets and work with other departments to manage complex issues. Job Requirements: 1. The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.
