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Customer Support Assistant Manager

salary 20,000 - 25,000 /month
company-logo
job companySm Associates
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
10 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: Logistics
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: PF

Job Description

We are looking for a Assistant Manager to join our team at Sm Associates. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 20,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Assistant Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Assistant Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 10 vacancies for this Customer Support Assistant Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is AGCR Enclave, Delhi.
  8. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Chandrashekhar
Posted 19 hours ago
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