Assistant Manager

30,000 - 37,000 /month*

Shivomay Tech Enterprises

Bypass Road, Ratlam

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Shivomay Tech Enterprises. The role offers ₹30,000 - ₹37,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Assistant Manager role.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹37,000 per month in this Assistant Manager position.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bypass Road, Ratlam.
How many vacancies are there for this Assistant Manager job?
Ans : There are 10 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Bypass Road, Ratlam.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹30,000-₹37,000 per month. This is a Full Time job and has 10 openings.