Customer Support Assistant Manager

10,000 - 15,000 /month

Sambhav Metal Corporation

Bhosari, Pune

1 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Automobile

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Sambhav Metal Corporation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Assistant Manager job

What qualifications and experience are required for this Customer Support Assistant Manager position?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhosari, Pune.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Bhosari, Pune.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.