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Customer Support Assistant Manager

salary 22,000 - 30,000 /month
company-logo
job companyRuby Placement
job location M.I.Road, Jaipur
job experience2 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Assistant Manager to join our team at Ruby Placement. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 22,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Assistant Manager job

  1. What skills and experience do you need for this Customer Support Assistant Manager job?
    Ans : To apply for this Customer Support Assistant Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience.
  2. What salary is offered for this Customer Support Assistant Manager job?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹22,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in M.I.Road, Jaipur.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 2 vacancies for this Customer Support Assistant Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 2-7 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only female candidates are eligible.
  7. What does the role of Customer Support Assistant Manager involve?
    Ans : As a Customer Support Assistant Manager, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is M.I.Road, Jaipur.
  9. Who is the right fit for this Customer Support Assistant Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-7 years of experience is the right fit for this Customer Support Assistant Manager job.
  10. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹22,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 30000

Contact Person

Firdous
Posted 10 hours ago

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Job Hai > Jobs in Jaipur > Customer Support / TeleCaller Jobs in Jaipur > Assistant Manager