Assistant Manager

23,000 - 26,000 /month

Pvr Inox Limited

Panjagutta, Hyderabad

3 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Assistant Manager to join our team at Pvr Inox Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹23,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Assistant Manager job

What are the eligibility criteria for this Assistant Manager job?
Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience and skills like Computer Knowledge for this Assistant Manager job offered by Pvr Inox Limited in Panjagutta, Hyderabad.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹23,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Panjagutta, Hyderabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-5 years of experience can apply for this Assistant Manager job. Only male candidates can apply.
What does the role of Assistant Manager involve?
Ans : As a Assistant Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Assistant Manager job is located in Panjagutta, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 3-5 years of experience is ideal for this Assistant Manager job.
Why should you apply for this Assistant Manager job?
Ans : This Assistant Manager job offers a salary between ₹23,000-₹26,000 per month. This is a Full Time opportunity and has 2 openings available.