Customer Support Assistant Manager

18,000 - 55,000 /month*

New Looks Makeup Studio & Unisex Salon

A Block Sector 21 Indira Nagar, Lucknow

₹10,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Life Insurance

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Meal

Job Description

We are looking for a Assistant Manager to join our team at New Looks Makeup Studio & Unisex Salon. The role offers ₹ 18,000 - ₹ 55,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Assistant Manager job

What are the eligibility criteria for this Customer Support Assistant Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Domestic Calling for this Customer Support Assistant Manager job offered by New Looks Makeup Studio & Unisex Salon in A Block Sector 21 Indira Nagar, Lucknow.
What salary is offered for this Customer Support Assistant Manager job?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹18,000-₹55,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 21 Indira Nagar, Lucknow.
How many vacancies are there for this Customer Support Assistant Manager job?
Ans : There are 2 vacancies for this Customer Support Assistant Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only female candidates are eligible.
What does the role of Customer Support Assistant Manager involve?
Ans : As a Customer Support Assistant Manager, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Assistant Manager position is A Block Sector 21 Indira Nagar, Lucknow.
Who is the right fit for this Customer Support Assistant Manager job?
Ans : A candidate having skills like Domestic Calling with 1-5 years of experience is the right fit for this Customer Support Assistant Manager job.
What makes this Customer Support Assistant Manager job a good opportunity?
Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹18,000-₹55,000 per month. This is a Full Time job and has 2 openings.