Customer Support Assistant Manager

18,000 - 22,000 /month

Myfresh Retails Private Limited

Sector-9 Chandigarh, Chandigarh

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Assistant Manager to join our team at Myfresh Retails Private Limited. The role offers ₹18000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Assistant Manager job

Who is eligible to apply for this Customer Support Assistant Manager job at Myfresh Retails Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Support Assistant Manager job offered by Myfresh Retails Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Support Assistant Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-9 Chandigarh, Chandigarh.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-3 years of experience can apply for this Customer Support Assistant Manager job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Assistant Manager, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Sector-9 Chandigarh, Chandigarh.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 2-3 years of experience is ideal for this Customer Support Assistant Manager job.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 1 openings available.