Assistant Manager

We are looking for a ASSISTANT MANAGER to join our team JUBIXX. The role offers 30 K - 40 K and involves managing customer calls, delivering outstanding customer service related to BANKING. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is GRADUATED and FRESHER. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 DAYS week during the DAY shift.

Training in Bangalore, Accommodation will be provided by campus (stay, food & medical allowance ) + 5 k - 7 k stipend

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.