Customer Support Assistant Manager

10,000 - 12,000 /month

Madhur Sambandh

Gobarsahi, Muzaffarpur

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Madhur Sambandh. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banquet Hall. The role offers ₹10000 - ₹12000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Assistant Manager job

Who is eligible to apply for this Customer Support Assistant Manager job at Madhur Sambandh?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Assistant Manager job offered by Madhur Sambandh.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Support Assistant Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gobarsahi, Muzaffarpur.
How many vacancies are there for this Customer Support Assistant Manager job?
Ans : There are 2 vacancies for this Customer Support Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Assistant Manager position is Gobarsahi, Muzaffarpur.
What makes this Customer Support Assistant Manager job a good opportunity?
Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 2 openings.