We are looking for a Assistant Manager to join our team at Lkm Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹5,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Support Assistant Manager job
Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Assistant Manager role.
What salary is offered for this Customer Support Assistant Manager job?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹5,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Assistant Manager job?
Ans : There are 99 vacancies for this Customer Support Assistant Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only female candidates are eligible.
What does the role of Customer Support Assistant Manager involve?
Ans : As a Customer Support Assistant Manager, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Assistant Manager position is Naya Ganj, Hathras.
Who is the right fit for this Customer Support Assistant Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Assistant Manager job.
What makes this Customer Support Assistant Manager job a good opportunity?
Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹5,000-₹15,000 per month. This is a Full Time job and has 99 openings.