Assistant Manager

18,500 - 23,500 /month

Kirti Infotech

Civil Lines, Azamgarh

0 - 2 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Kirti Infotech. The role offers ₹18500 - ₹23500 and involves managing customer calls, delivering outstanding customer service related to Official. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Assistant Manager role.
How much can you earn in this position?
Ans : You can earn between ₹18,500-₹23,500 per month in this Assistant Manager position.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Azamgarh.
How many vacancies are there for this Assistant Manager job?
Ans : There are 3 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Civil Lines, Azamgarh.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹18,500-₹23,500 per month. This is a Full Time job and has 3 openings.