Customer Support Assistant Manager

35,000 - 50,000 /month

Invest Msme

Shimla Highway, Chandigarh

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Post Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Invest Msme. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Government Department. The role offers ₹35,000 - ₹50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Assistant Manager job

What are the eligibility criteria for this Customer Support Assistant Manager job?
Ans : Candidates should have a Post Graduate and above qualification with 2-7 years of experience and skills like Computer Knowledge for this Customer Support Assistant Manager job offered by Invest Msme in Shimla Highway, Chandigarh.
What salary is offered for this Customer Support Assistant Manager job?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹35,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shimla Highway, Chandigarh.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Post Graduate and above qualification with 2-7 years of experience can apply for this Customer Support Assistant Manager job. Only female candidates can apply.
What does the role of Customer Support Assistant Manager involve?
Ans : As a Customer Support Assistant Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Shimla Highway, Chandigarh.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 2-7 years of experience is ideal for this Customer Support Assistant Manager job.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹35,000-₹50,000 per month. This is a Full Time opportunity and has 1 openings available.