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Customer Support Assistant Manager

salary 20,500 - 25,000 /month
company-logo
job companyGlobal Business Solutions
job location Varanasi cantonment, Varanasi
job experience0 - 4 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Assistant Manager to join our team at Global Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Managemengt. The role offers ₹20,500 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Assistant Manager role.
  2. What salary is offered for this Customer Support Assistant Manager job?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹20,500-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Varanasi cantonment, Varanasi.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 5 vacancies for this Customer Support Assistant Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-4 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Varanasi cantonment, Varanasi.
  8. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹20,500-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20500 - ₹ 25000

Contact Person

HR Team
Posted a day ago

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Job Hai > Jobs in Varanasi > Customer Support / TeleCaller Jobs in Varanasi > Assistant Manager