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Customer Support Assistant Manager

salary 18,500 - 23,500 /month
company-logo
job companyGlobal Business Solutions
job location Panki, Kanpur
job experience0 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Global Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Official Work. The role offers ₹18,500 - ₹23,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Assistant Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,500-₹23,500 per month in this Customer Support Assistant Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Panki, Kanpur.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 5 vacancies for this Customer Support Assistant Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Panki, Kanpur.
  8. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹18,500-₹23,500 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 18500 - ₹ 23500

Contact Person

HR Team
Posted 3 hours ago
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