Customer Support Assistant Manager

18,000 - 23,500 /month

Global Business Solutions

Akbarpur, Kanpur

0 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Global Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Official Work In Security Sector. The role offers ₹18,000 - ₹23,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Assistant Manager job

Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Assistant Manager role.
What salary is offered for this Customer Support Assistant Manager job?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹18,000-₹23,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Akbarpur, Kanpur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Akbarpur, Kanpur.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹18,000-₹23,500 per month. This is a Full Time opportunity and has 5 openings available.