Assistant Manager

10,000 - 14,000 /month*

Fincorp Global Financial Services

Ranipur, Haridwar

₹2,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Firstcry. The role offers ₹10000 - ₹14000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Assistant Manager job

What is the eligibility criteria to apply for this Assistant Manager job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹14000 per month + Incentives that depends on your interview. It's a Full Time job in Haridwar.
How many working days are there for this Assistant Manager job?
Ans: This Assistant Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Manager job?
Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., Fincorp Global Financial Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Manager role?
Ans: There is an immediate opening of 1 Assistant Manager at Fincorp Global Financial Services
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Manager job?
Ans: This Assistant Manager job has Day Shift.