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Customer Support Assistant Manager

salary 19,500 - 24,500 /month
company-logo
job companyBluewave Technologies
job location Civil Lines, Allahabad
job experience0 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Bluewave Technologies. The role offers ₹19,500 - ₹24,500 and involves managing customer calls, delivering outstanding customer service related to Official Management. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Assistant Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹19,500-₹24,500 per month in this Customer Support Assistant Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Allahabad.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 5 vacancies for this Customer Support Assistant Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-5 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Civil Lines, Allahabad.
  8. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹19,500-₹24,500 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 19500 - ₹ 24500

Contact Person

HR team
Posted 16 hours ago
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