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Customer Support Assistant Manager

salary 24,000 - 45,000 /month
company-logo
job companyBlack Rock International Holdings
job location Chevarambalam, Calicut
job experience6+ months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Assistant Manager job

  1. Who is eligible to apply for this Customer Support Assistant Manager job at Black Rock International Holdings?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Assistant Manager job offered by Black Rock International Holdings.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,000-₹45,000 per month in this Customer Support Assistant Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chevarambalam, Calicut.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There is 1 vacancy for this Customer Support Assistant Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Chevarambalam, Calicut.
  8. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹24,000-₹45,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Contract Job

No

Salary

₹ 24000 - ₹ 45000

Contact Person

HR Team

Interview Address

Ymca Cross Road, Ymca Cross Road, Calicut
Posted 8 days ago
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