Assistant Call Centre & Query Management - Responsible for assisting in call centre operations and managing customer queries efficiently. - Handle inbound and outbound calls to address customer concerns and provide timely solutions. - Maintain records of customer interactions and follow up on unresolved issues. - Coordinate with other departments to ensure customer satisfaction and query resolution. - Support the call centre team in daily activities and contribute to improving service quality. - Requires good communication skills and ability to manage multiple queries simultaneously. - The role is based in Chennai and involves working in a healthcare-related environment. - No explicit experience, education, or language requirements mentioned.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Assistant - Call Centre and Query Management job
Who is eligible to apply for this Assistant - Call Centre and Query Management job at Fortis Healthcare Limited?
Ans : Candidates should have All Education levels for this Assistant - Call Centre and Query Management job offered by Fortis Healthcare Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Assistant - Call Centre and Query Management job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Padappai, Chennai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant - Call Centre and Query Management job is open for both male and female candidates.
Where is this job located?
Ans : This Assistant - Call Centre and Query Management job is located in Padappai, Chennai.
Why should you apply for this Assistant - Call Centre and Query Management job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Fortis Healthcare Limited
Padappai, Chennai
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
