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Customer Support AR Caller

salary 15,000 - 21,000 /month*
company-logo
job companySpanex Technology Private Limited
job location Ambattur, Chennai
incentive₹1,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF
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PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a AR Caller to join our team at Spanex Technology Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹15,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support AR Caller job

  1. What skills and experience do you need for this Customer Support AR Caller job?
    Ans : To apply for this Customer Support AR Caller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support AR Caller job ranges between ₹15,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support AR Caller job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
  5. How many vacancies are there for this Customer Support AR Caller job?
    Ans : There are 10 vacancies for this Customer Support AR Caller role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support AR Caller job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support AR Caller job?
    Ans : As a Customer Support AR Caller, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support AR Caller position is Ambattur, Chennai.
  9. Who is the right fit for this Customer Support AR Caller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-1 years of experience is the right fit for this Customer Support AR Caller job.
  10. What makes this Customer Support AR Caller job a good opportunity?
    Ans : This Customer Support AR Caller job is a good opportunity as it offers a salary between ₹15,000-₹21,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, english communication

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 21000

Contact Person

Anitha

Interview Address

ambattur, Ambattur, Chennai
Posted 2 days ago
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