jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Airtel Retention BPO Customer Service Executive Blended Process

salary 17,000 - 29,000 /month
company-logo
job companyMoil Education
job location Sector 20 Gurgaon, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Job Highlights

sales
Languages: Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Airtel Retention BPO Customer Service Executive Blended Process to join our team at Moil Education. The role offers ₹17,000 - ₹29,000 and involves managing customer calls, delivering outstanding customer service related to BPO Call Center. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Airtel Retention BPO Customer Service Executive Blended Process job

  1. Can freshers or experienced candidates apply for this Airtel Retention BPO Customer Service Executive Blended Process role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Airtel Retention BPO Customer Service Executive Blended Process role.
  2. What salary is offered for this Airtel Retention BPO Customer Service Executive Blended Process job?
    Ans : The salary for this Airtel Retention BPO Customer Service Executive Blended Process job ranges between ₹17,000-₹29,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Airtel Retention BPO Customer Service Executive Blended Process job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 20 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 90 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Airtel Retention BPO Customer Service Executive Blended Process job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Airtel Retention BPO Customer Service Executive Blended Process job is located in Sector 20 Gurgaon, Gurgaon.
  8. Why should you apply for this Airtel Retention BPO Customer Service Executive Blended Process job?
    Ans : This Airtel Retention BPO Customer Service Executive Blended Process job offers a salary between ₹17,000-₹29,000 per month. This is a Full Time opportunity and has 90 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Good English

Shift

Flexible

Contract Job

No

Salary

₹ 17000 - ₹ 29000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

HR Team
Posted 12 hours ago

Other Popular Jobs in Gurgaon

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

International Customer Support Executive

arrow
₹ 30,000 - 35,000 per month
Career Solutions
Cyber City, Gurgaon
Skills: Domestic Calling, Computer Knowledge, Query Resolution, International Calling, Non-voice/Chat Process
New
5 Openings
High DemandHigh Demand

Technical Customer Support Voice Process

arrow
₹ 30,000 - 33,000 per month
Empirical Impact Products (opc) Private Limited
Sector 25 Gurgaon, Gurgaon
Skills: International Calling, Domestic Calling, Non-voice/Chat Process
New
99 Openings

Voice & Non-Voice Customer Support Executive

arrow
₹ 21,000 - 49,000 per month *
Esky
Sector 24 Gurgaon, Gurgaon
Skills: Non-voice/Chat Process, International Calling, Computer Knowledge, Query Resolution
New
Incentives included
99 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Airtel Retention BPO Customer Service Executive Blended Process