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Airtel Gold BPO Customer Care Executive Inbound Process Associate

salary 20,000 - 30,000 /month
company-logo
job companyMoil Education
job location Sector 17 Gurgaon, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, PF
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Job Description

We are looking for a Airtel Gold BPO Customer Care Executive Inbound Process Associate to join our team at Moil Education. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Airtel Gold BPO Customer Care Executive Inbound Process Associate job

  1. Can freshers or experienced candidates apply for this Airtel Gold BPO Customer Care Executive Inbound Process Associate role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Airtel Gold BPO Customer Care Executive Inbound Process Associate role.
  2. What salary is offered for this Airtel Gold BPO Customer Care Executive Inbound Process Associate job?
    Ans : The salary for this Airtel Gold BPO Customer Care Executive Inbound Process Associate job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Airtel Gold BPO Customer Care Executive Inbound Process Associate job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 17 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Airtel Gold BPO Customer Care Executive Inbound Process Associate job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Airtel Gold BPO Customer Care Executive Inbound Process Associate job is located in Sector 17 Gurgaon, Gurgaon.
  8. Why should you apply for this Airtel Gold BPO Customer Care Executive Inbound Process Associate job?
    Ans : This Airtel Gold BPO Customer Care Executive Inbound Process Associate job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, PF

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

HR Team
Posted 15 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Airtel Gold BPO Customer Care Executive Inbound Process Associate