Airtel Black BPO Executive Customer Service Advisor

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Airtel Black BPO Executive Customer Service Advisor job

1. What is the eligibility criteria to apply for this Airtel Black BPO Executive Customer Service Advisor job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹27000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Airtel Black BPO Executive Customer Service Advisor job?
   Ans: This Airtel Black BPO Executive Customer Service Advisor job will have 5 working days.
4. Are there any charges applicable while applying or joining this Airtel Black BPO Executive Customer Service Advisor job?
   Ans: No, there is no fee applicable for applying this Airtel Black BPO Executive Customer Service Advisor job and during the employment with the company, i.e., Moil Education.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Airtel Black BPO Executive Customer Service Advisor role?
   Ans: There is an immediate opening of 50 Airtel Black BPO Executive Customer Service Advisor at Moil Education
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Airtel Black BPO Executive Customer Service Advisor job?
   Ans: This Airtel Black BPO Executive Customer Service Advisor job has Rotational Shift.