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After sales service in-charge

salary 15,000 - 25,000 /month
company-logo
job companyTechnokart Infosolution Private Limited
job location Swar Gate, Pune
job experience1 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a After sales service in-charge to join our team at Technokart Infosolution Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this After sales service in-charge job

  1. What skills and experience do you need for this After sales service in-charge job?
    Ans : To apply for this After sales service in-charge job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
  2. What salary is offered for this After sales service in-charge job?
    Ans : The salary for this After sales service in-charge job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This After sales service in-charge job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Swar Gate, Pune.
  5. How many vacancies are there for this After sales service in-charge job?
    Ans : There are 5 vacancies for this After sales service in-charge role.
  6. Is this job open for all genders?
    Ans : Yes, this After sales service in-charge job is open for both male and female candidates.
  7. What does the role of After sales service in-charge involve?
    Ans : As a After sales service in-charge, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this After sales service in-charge position is Swar Gate, Pune.
  9. Who is the right fit for this After sales service in-charge job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-7 years of experience is the right fit for this After sales service in-charge job.
  10. What makes this After sales service in-charge job a good opportunity?
    Ans : This After sales service in-charge job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Trouble shooting

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Amruta Gaikwad

Interview Address

601-B, Runwal Square, Swar Gate, Pune
Posted 10+ days ago
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