Customer Support Admission Counsellor

14,000 - 32,000 /month*

Vision Quest Advisors

Work from home

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Work From Home

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Education

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at VISION QUEST ADVISORS to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹ 14,000 - ₹ 32,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Admission Counsellor job

Can freshers or experienced candidates apply for this Customer Support Admission Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Admission Counsellor role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹32,000 per month in this Customer Support Admission Counsellor position.
What shift and timings does this job follow?
Ans : This Customer Support Admission Counsellor job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Admission Counsellor job?
Ans : There are 5 vacancies for this Customer Support Admission Counsellor role.
Is this job open for all genders?
Ans : Yes, this Customer Support Admission Counsellor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Admission Counsellor, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Admission Counsellor position is Sector 3 Vaishali, Ghaziabad.
Who is the right fit for this Customer Support Admission Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Admission Counsellor job.
What makes this Customer Support Admission Counsellor job a good opportunity?
Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹14,000-₹32,000 per month. This is a Full Time job and has 5 openings.