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Customer Support Admission Counsellor

salary 10,000 - 15,000 /month
company-logo
job companyVidyadnyan Iit Medical Foundation
job location Nigdi, Pune
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at Vidyadnyan Iit Medical Foundation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Admission Counsellor job

  1. What skills and experience do you need for this Customer Support Admission Counsellor job?
    Ans : To apply for this Customer Support Admission Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Admission Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nigdi, Pune.
  5. How many vacancies are there for this Customer Support Admission Counsellor job?
    Ans : There are 2 vacancies for this Customer Support Admission Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Admission Counsellor role. Only female candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Admission Counsellor, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Admission Counsellor position is Nigdi, Pune.
  9. Who is the right fit for this Customer Support Admission Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support Admission Counsellor job.
  10. What makes this Customer Support Admission Counsellor job a good opportunity?
    Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, International Calling, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

Swapnil Todkar

Interview Address

Plot No. 3, Chhatrapati Sambhaji Nagar, Pune
Posted 17 hours ago
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