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Customer Support Admission Counsellor

salary 15,000 - 20,000 /month
company-logo
job companyStudy Circle Coaching Classes Private Limited
job location Kalol, Ahmedabad
job experience0 - 2 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Education
sales
Languages: Gujarati
qualification
All Education levels
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Laptop/Desktop, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at Swaminarayan University, Kalol. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Admission Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Admission Counsellor role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Support Admission Counsellor role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Admission Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kalol, Ahmedabad.
  5. How many vacancies are there for this Customer Support Admission Counsellor job?
    Ans : There is 1 vacancy for this Customer Support Admission Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Customer Support Admission Counsellor role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Admission Counsellor, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Admission Counsellor position is Kalol, Ahmedabad.
  9. Who is the right fit for this Customer Support Admission Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Customer Support Admission Counsellor job.
  10. What makes this Customer Support Admission Counsellor job a good opportunity?
    Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Gujarati

Contact Person

Jinesh Shah

Interview Address

Swaminarayan University, KALOL, Kalol, Ahmedabad
Posted 15 hours ago
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