Admission Counsellor

20,000 - 30,000 /month

Solitaire International Llp

Attapur, Hyderabad

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Telugu

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Solitaire International Llp. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Admission Counsellor job

What skills and experience do you need for this Admission Counsellor job?
Ans : To apply for this Admission Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What salary is offered for this Admission Counsellor job?
Ans : The salary for this Admission Counsellor job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Attapur, Hyderabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Admission Counsellor job. Only female candidates can apply.
What does the role of Admission Counsellor involve?
Ans : As a Admission Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Admission Counsellor job is located in Attapur, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Admission Counsellor job.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.