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Customer Support Admission Counsellor

salary 12,000 - 18,000 /month
company-logo
job companyShrimadhav Employee Kart Llp
job location Sector 63 Noida, Noida
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Admission Counsellor to join our team at Shrimadhav Employee Kart Llp. The role offers ₹12,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Admission Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Admission Counsellor role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Admission Counsellor role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Support Admission Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Admission Counsellor job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Admission Counsellor job is located in Sector 63 Noida, Noida.
  8. Why should you apply for this Customer Support Admission Counsellor job?
    Ans : This Customer Support Admission Counsellor job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

HR Team
Posted 2 days ago

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