Admission Counsellor

10,000 - 80,000 /month*

Samradhya Bhumi Entertainment Private Limited

Sector B Aliganj, Lucknow

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Contract

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at Samradhya Bhumi Entertainment Private Limited. The role offers ₹1000 - ₹75000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Admission Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹10,000-₹80,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector B Aliganj, Lucknow.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 20 vacancies for this Admission Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Admission Counsellor job. No prior experience is required.
What are the key responsibilities of this Admission Counsellor job?
Ans : As a Admission Counsellor, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is Sector B Aliganj, Lucknow.
Who is the right fit for this Admission Counsellor job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process is the right fit for this Admission Counsellor job.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹80,000 per month. This is a Full Time job and has 20 openings.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

6 days working

Skills Required

Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process