Admission Counsellor

15,000 - 50,000 /month

Samradhya Bhumi Entertainment Private Limited

Sector A Aliganj, Lucknow

0 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15000 - ₹50000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Admission Counsellor role.
What salary is offered for this Admission Counsellor job?
Ans : The salary for this Admission Counsellor job ranges between ₹15,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector A Aliganj, Lucknow.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 5 vacancies for this Admission Counsellor role.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is Sector A Aliganj, Lucknow.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹50,000 per month. This is a Full Time job and has 5 openings.