Admission Counsellor

20,000 - 60,000 /month

Samradhya Bhumi Entertainment Private Limited

Kapoorthla, Lucknow

0 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

15 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Admission Counsellor to join our team at Samradhya Bhumi Entertainment Private Limited. The role offers ₹20000 - ₹60000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Admission Counsellor job

What is the eligibility criteria to apply for this Admission Counsellor job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹60000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Admission Counsellor job?
Ans: This Admission Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Admission Counsellor job?
Ans: No, there is no fee applicable for applying this Admission Counsellor job and during the employment with the company, i.e., Samradhya Bhumi Entertainment Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Admission Counsellor role?
Ans: There is an immediate opening of 15 Admission Counsellor at Samradhya Bhumi Entertainment Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Admission Counsellor job?
Ans: This Admission Counsellor job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 20000 - ₹ 60000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Rochak Bajpai

Interview Address

Opposite Sahara India Bhavan, Kapoorthla, Sector A, Chandralok, Lucknow, Uttar Pradesh 226024

Posted 19 hours ago

Apply to similar jobs