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Customer Support Admission Counsellor

salary 15,000 - 50,000 /month
company-logo
job companySamradhya Bhumi Entertainment Private Limited
job location IIM Road, Lucknow
job experience2 - 4 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
7 days working | Day Shift
star
Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 7 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Support Admission Counsellor job

  1. What qualifications and experience are required for this Customer Support Admission Counsellor position?
    Ans : Candidates should have All Education levels with 2-4 years of experience and skills like Computer Knowledge.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹15,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in IIM Road, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 2-4 years of experience can apply for this Customer Support Admission Counsellor job. Only female candidates can apply.
  7. What are the key responsibilities of this Customer Support Admission Counsellor job?
    Ans : As a Customer Support Admission Counsellor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Admission Counsellor job is located in IIM Road, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 2-4 years of experience is ideal for this Customer Support Admission Counsellor job.
  10. Why should you apply for this Customer Support Admission Counsellor job?
    Ans : This Customer Support Admission Counsellor job offers a salary between ₹15,000-₹50,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

7

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Yes

Salary

₹ 15000 - ₹ 75000

Regional Languages

Hindi

Contact Person

Khushabu Yadav

Interview Address

Aziz Nagar, Madiyaon, Lucknow
Posted 6 days ago
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