Admission Counsellor

10,000 - 55,000 /month*

Samradhya Bhumi Entertainment Private Limited

Aziz Nagar, Lucknow

₹5,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at Samradhya Bhumi Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 10,000 - ₹ 55,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Admission Counsellor job

What skills and experience do you need for this Admission Counsellor job?
Ans : To apply for this Admission Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Admission Counsellor job?
Ans : The salary for this Admission Counsellor job ranges between ₹10,000-₹55,000 per month.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aziz Nagar, Lucknow.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What does the role of Admission Counsellor involve?
Ans : As a Admission Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Admission Counsellor job is located in Aziz Nagar, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Admission Counsellor job.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹10,000-₹55,000 per month. This is a Full Time opportunity and has 25 openings available.