Admission Counsellor

Job Title: Admission Counselor

Job Summary

The Admission Counselor is responsible for recruiting prospective students, guiding them through the admissions process, and supporting enrollment goals. This role involves outreach, counseling, application review, and collaboration with academic and administrative teams to ensure a positive applicant experience.

Key Responsibilities

• Counsel prospective students and families on admission requirements, academic programs, and enrollment procedures

• Respond to inquiries via phone, email, virtual meetings, and in-person appointments

• Conduct campus tours, information sessions, school visits, and recruitment events

• Review and evaluate applications for completeness and eligibility

• Maintain accurate applicant records in the admissions management system

• Follow up with applicants to encourage application completion and enrollment

• Collaborate with marketing, financial aid, and academic departments

• Represent the institution at college fairs, high school visits, and community events

• Track recruitment data and prepare reports on enrollment trends and outcomes

• Ensure compliance with institutional policies and applicable regulations

Qualifications

• Bachelor’s degree required (Master’s degree preferred)

• Prior experience in admissions, counseling, education, or sales-related roles preferred

• Strong interpersonal, communication, and presentation skills

• Ability to build rapport with diverse populations

• Excellent organizational and time-management skills

• Proficiency in CRM or admissions software and Microsoft Office tools

Skills & Competencies

• Student-centered counseling approach

• Strong follow-up and relationship-building skills

• Ability to work independently and as part of a team

• Public speaking and event coordination abilities

• Data entry accuracy and attention to detail

Work Environment

• Office-based with travel for recruitment activities

• Evening and weekend work may be required during peak admission periods

Performance Metrics

• Enrollment targets and conversion rates

• Responsiveness to prospective students

• Accuracy of application processing

• Quality of student engagement and satisfaction

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.