Admission Counsellor

12,000 - 30,000 /month*

Pathshala

Kankarbagh, Patna

₹10,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Admission Counsellor to join our team at Pathshala to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Admission Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹12,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kankarbagh, Patna.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 2 vacancies for this Admission Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Admission Counsellor role. Only female candidates are eligible.
What are the key responsibilities of this Admission Counsellor job?
Ans : As a Admission Counsellor, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is Kankarbagh, Patna.
Who is the right fit for this Admission Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Admission Counsellor job.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹12,000-₹30,000 per month. This is a Full Time job and has 2 openings.