Admission Counsellor

10,000 - 18,000 /month

Imagine

South Gandhi Maidan, Patna

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Education

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Admission Counsellor to join our team at Imagine. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Admission Counsellor job

What skills and experience do you need for this Admission Counsellor job?
Ans : To apply for this Admission Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹10,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in South Gandhi Maidan, Patna.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 5 vacancies for this Admission Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Admission Counsellor role. Only female candidates are eligible.
What are the key responsibilities of this Admission Counsellor job?
Ans : As a Admission Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is South Gandhi Maidan, Patna.
Who is the right fit for this Admission Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 0-1 years of experience is the right fit for this Admission Counsellor job.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 5 openings.