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Customer Support Admission Counsellor

salary 20,000 - 25,000 /month
company-logo
job companyGuru Setu Consultancy
job location Civil Lines, Azamgarh
job experience6+ months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Admission Counsellor to join our team at Guru Setu Consultancy. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Admission Counsellor job

  1. What qualifications and experience are required for this Customer Support Admission Counsellor position?
    Ans : Candidates should have All Education levels with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Azamgarh.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Customer Support Admission Counsellor job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Admission Counsellor job is located in Civil Lines, Azamgarh.
  8. Why should you apply for this Customer Support Admission Counsellor job?
    Ans : This Customer Support Admission Counsellor job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Ranjan Kumar
Posted 10 hours ago

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Job Hai > Jobs in Azamgarh > Customer Support / TeleCaller Jobs in Azamgarh > Admission Counsellor